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Providing the support you need, when you need it most

Whatever health journey you find yourself on, we have a range of health services, programs, tools and information to help you every step of the way.

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Going to hospital?

If you're planning a hospital visit, talk to us first to understand what's included in your cover, what choices you have for care and recovery, and how you could reduce your out-of-pocket costs.?

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Growing your family?

Discover useful information about planning for a baby, pregnancy and the journey into parenthood. Explore your options?for care and birth, costs, fertility and IVF, early parenting advice and tips from medical professionals.

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Looking for mental health support?

Whether you're looking for information or support when it comes to mental health, our guide can help you make informed choices, understand symptoms and treatment options and connect you to specialised support and resources.

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Need support for managing your health?

Discover our range of health and wellbeing programs, including services designed to offer health advice and support, assist with the management of chronic health conditions, and?programs for accessing selected treatments in your home.

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Worried about COVID-19?

Whether you're directly impacted by COVID-19, looking for advice on how to deal with social distancing, or wondering how you can access the healthcare you require, we're here to assist.

Help the way you want it

Contact Medibank when and how it suits you; online 24/7, in store, by phone, or through the My Medibank app.

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Call us on 132 331

Speak to one of our friendly staff about your cover and going to hospital.

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24/7 chat online

Chat to our friendly staff online anytime for advice and help with your health cover.

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Login to My Medibank

Manage your cover on the go via My Medibank or via the app.

Things you should know

While we hope you find this information helpful, please note that it is general in nature. It is not health advice, and is not tailored to meet your individual health needs. You should always consult a trusted health professional before making decisions about your health care.?While we have prepared the information carefully, we can’t guarantee that it is accurate, complete or up-to-date. And while we may mention goods or services provided by others, we aren’t specifically endorsing them and can’t accept responsibility for them. For these reasons we are unable to accept responsibility for any loss that may be sustained from acting on this information (subject to applicable consumer guarantees).?

Have questions?

Our team of experts are ready to help!

Enter your postcode to find your nearest store to have a face-to-face chat!

Fill in the form below or get in touch by calling our dedicated line 1300 110 086.
We are open on Sundays.

In providing your telephone number, you consent to Medibank contacting you about health insurance.

We'll have someone call you soon to help with any questions you have.

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